Are employees using push-to-talk (PTT) to communicate instantly across their assigned devices?
Can workers communicate and exchange information without difficulty even when they are offsite, or in remote locations?
Do your frontline workers have a way of recording any abuse that they may face from the public?
Are you able to gather an audit trail of lone worker actions to ensure accountability and tasks are achieved?
Are you able to control access to your facilities remotely, only allowing for approved personnel to enter?